Refund requests

If for any reason you are not satisfied with the service provided please contact Lighthouse Beach IT to see if the issue can be rectified.

Lighthouse Beach IT has a 7 day refund request policy, which means you have 7 days after the service work was completed to request a refund.

To be eligible for a refund, Lighthouse Beach IT will need to be satisfied that the service provided did not fix or provide a solution to the original request. You’ll also need the receipt or proof of purchase.

To request a refund, email:
david@lighthousebeachit.com.au

Lighthouse Beach IT will notify you once your refund request has been received. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

Damages and issues

As payment is required at the completion of the service and prior to collection of your IT device, please inspect your IT device and advise us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.

THANK YOU

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IT Support Services for Business & Home

Our Services

Computer Software - Installation, Configuration and Upgrades
Windows
Computer Software - Installation and Upgrades

Assistance with installation of your computer's software applications

05 - Microsoft Windows 10 OS upgrade
Windows
Microsoft Windows 10 OS upgrade

Upgrading to Windows 10 for your PC will improve performance and security

New Computer Installation and Set Up
Windows
New Computer Installation and Set Up

Let me take away the hassle of setting up your new computer

06 - Microsoft Windows 10 reinstall
Windows
Microsoft Windows 10 OS reinstall

Reinstallation of the Windows 10 OS can fix many issues on your computer

02 - Apple Mac - Operating System Upgrade
Mac OS
Apple Mac - Operating System Upgrade

Upgrading your operating system can improve performance and security.

Cyber Security Check Up
Mac OS
Cyber Security Check Up

Do you want to improve the level of security for your computer and online accounts?

03 - Apple Mac - Operating System Reinstall
Mac OS
Apple Mac - Operating System Reinstall

Reinstalling the operating system can improve performance and security.

New Computer Installation and Set Up
Mac OS
New Computer Installation and Set Up

Let me take away the hassle of setting up your new computer

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Need Help with your computer System?