Refund requests

If for any reason you are not satisfied with the service provided please contact Lighthouse Beach IT to see if the issue can be rectified.

Lighthouse Beach IT has a 7 day refund request policy, which means you have 7 days after the service work was completed to request a refund.

To be eligible for a refund, Lighthouse Beach IT will need to be satisfied that the service provided did not fix or provide a solution to the original request. You’ll also need the receipt or proof of purchase.

To request a refund, email:
david@lighthousebeachit.com.au

Lighthouse Beach IT will notify you once your refund request has been received. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

Damages and issues

As payment is required at the completion of the service and prior to collection of your IT device, please inspect your IT device and advise us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.

THANK YOU

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IT Support Services for Business & Home

Our Services

05 - Microsoft Windows 10 OS upgrade
Windows
Microsoft Windows 10 OS upgrade

Upgrading to Windows 10 for your PC will improve performance and security

Computer Software - Installation, Configuration and Upgrades
Windows
Computer Software - Installation and Upgrades

Assistance with installation of your computer's software applications

New Computer Purchase Advice and Best Price Quote
Windows
New Computer Purchase Advice and Best Price

Picking the right computer to suit your needs can be confusing

03 - Microsoft Windows 11 reinstall
Windows
Microsoft Windows 11 OS reinstall

Reinstallation of the Windows 11 OS can fix many issues on your computer

New Computer Installation and Set Up
Mac OS
New Computer Installation and Set Up

Let me take away the hassle of setting up your new computer

03 - Apple Mac - Operating System Reinstall
Mac OS
Apple Mac - Operating System Reinstall

Reinstalling the operating system can improve performance and security.

Computer Software - Installation, Configuration and Upgrades
Mac OS
Computer Software - Installation and Upgrades

Assistance with installation of your computer's software applications

Computer Maintenance Check Up
Mac OS
Computer Maintenance Check Up

Is your computer running slow or having multiple performance issues?

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Need Help with your computer System?